Terms and Conditions
READ THE OFFERED VISUAL DOCUMENTS CAREFULLY
The working agreement between cod media and the clients will be based on the following terms and conditions excluding all other clauses. Moreover, any change to the conditions will be effective unless that is agreed by both the party in a written manner.
The works will proceed as per confirmed in the cod media invoice which can easily be found as attached to the order confirmation email.
Legitimacy, Copyright and other Rational properties of our service
It is expected by cod media that the clients pursue some study regarding the website and how to proceed with it. This part largely includes that the business idea and the website will be operated legally. It comes under the client responsibility to assure the website is not by any means illegal and it is further their liability to confirm the images and the contents supplied by them or used on their websites are easily available. cod media reserves the right to eradicate any website from its server if that is found to be running illegally.
In those cases where cod media have purchased pictures from a website as part of the project, these images are to be used only for that site and other uses is restricted by license. The company will not remain liable if that are copied, altered and distributed by any individual.
cod media will by no means remain responsible for any unfavorable impact on the company profitable or sales or even on business operation that might be imposed on the company service.
Payment of the Project
The payment for the web development and web designing of a website are charged at various stages of the work by cod media. Initially, before starting the work 50% of the total due payment needs to be cleared by the clients. After receiving the approval from you and the homepage is accomplished, we charge another 25% of the total amount and the final 25% is claimed by us when the website is entirely ready to go live. The initial deposited amount is non-refundable.
A nominal charge of 1.9% is charged by cod media for all the payments made by the clients with a debit / credit card. It was charged due to the costs bring upon ourselves at the time of receiving the payment. Whereas payments through BACS and checks incur no extra charges.
Until the final payment is received by the company, all the rights of design and codes of the website are owned by cod media.
We use e-mail as the primary means of getting in touch with our clients. You can express all your requirements regarding website development and design through our mail ID firstname.lastname@example.org. We have our workers extended in various countries of the world and e-mail is certainly the most effective and cost-effective way to keep contact with them.
It is the client’s liability to inform any change in email address so that we always have valid client detail. cod media will not be held responsible regarding communication issues if the client didn’t supply the valid contact details.
It is always requested to the clients to keep in touch with cod media during the project. On receiving no reply from the client end for 2 weeks, we will take 5 attempts to get in touch with the client through the informed mail id and if the silence persists, may the project will be discontinued and the initial deposit will not be refunded. If the client wish to call his project off for more than 2 weeks, then the person must contact us. Remember, the company reserves the right to charge 50 pounds along with VAT if the client wishes to resume the work after the postponement of 2 weeks.
Designing and Development of Website
Design is a subjective matter and varies person to person, this is why cod media offers you an unlimited revision of the design which clearly says our employees will keep on working with you until you find the satisfactory design for your website. The revision comes to an end when the client consents with proposed design and home page draft. Changing the design beyond this point is chargeable.
cod media will provide an estimated time of completion of the project if requested by the client. We also provide client access of the project cycle documentation in order to ensure that the client is completely aware of his responsibilities of finishing the timely development.
OSS (Open Source Software) is software that is generally used by us to suit particular applications. This software may be used to develop and accelerate functionalities in client’s website. In spite of using Open Source Software the customization made by the developers is passed on to the client’s after making the final payment.
Hosting and SEO (Search Engine Optimization)
cod media will do the hosting of the website only if that is requested by the clients and of course after receiving the full payment. On agreeing to do so, our company will provide a reliable and experienced SEO Service round the clock. Any sort of technical failure isn’t included within the service. Most of the standard web hosting by cod media is restricted within 500mb website space unless it is a special contract with the client.
The contract with cod media is annually renewable. The renewal date can be calculated 12 months after the date of the website was made live. The client will be contacted 6 weeks before the date of hosting renewal.
The renewal charge of the hosting service must be paid within 10 days of expiry of the service. The right is reserved to the company to deactivate any website once the hosting has expired and the client has not paid the renewal charge. The right is also reserved to the company to charge an administration fee of 50 pound along with VAT in order to reactivate the hosting.
If the client don’t acquire cod media web hosting service then managing the site and hosting the domain name is the responsibility of the client’s own.
On not seeking to renew the hosting service, the site files and other associated information is made freely available to the client and if requested, the domain name is transferred to the client’s own registrar account. If the client ask us to configure the site and domain name to a third party server, it is the matter of additional charges.
cod media doesn’t take any responsibility of the website rank on the search engines. A downtime of the website can also be the reason for that. Moreover, when updating, creating and hosting a client’s site, there may have significant change in the search engine ranking and the company is not liable for that.
Domain Names and Links
If requested by the clients a domain name will be registered by cod media on behalf of the client provide we have received the payment in full. Although the domain name will be registered in the name cod media nevertheless, the legal owner of the site will be the client. And if it is requested by the client to change details or transfer the domain to somewhere else, it is done within adequate time.
The links and sources provided by us is our own customer’s and that is solely for the convenience of the prospective customers and it is assured that the links are current and accurate. Though it doesn’t depict a client site all the time.
A small text link is placed at the footer of our all client’s websites which clearly mention that the site is designed by cod media although that is replaceable.
cod media will never entertain any harassment of its employees from the customer end or third party end. The company reserves all the right to call off the contract without refunding the initial payment in case of inappropriate and unreasonable conduct. This includes threatening and using abusive language.